December Training Week 2011

Monday 5th December
- Bullying and Harassment Update (Mark McAllister, Labour Relations Agency)
- Review of the Year (Barry Phillips)

Tuesday 6th December
- Team Building Painting: Volunteering at HomeStart in Antrim

Wednesday 7th December
- Networking Update (Kerry Taggart)
- Team Work
- Staff and Customer Charter
- Policies
- Certain Software (Vanessa Porter)

Friday 9th December
- Ulster Cancer Foundation

20th October 2011 - Annual Review of Employment Law London, Legal-Island

Hosted and attended the London leg of Legal-Island's Annual Review of Employment Law tour.

14th October 2011 Gold Star Customer Excellence Workshop

Attended this with Vanessa Porter, Ainsley Hirst and James Dyer - target to have this award by the end of 2011

13th October 2011 - Annual Review of Employment Law Manchester, Legal-Island

Hosted and attended the Manchester leg of Legal-Island's Annual Review of Employment Law GB tour.

12th October - Annual Review of Employment Law Birminhgam, Legal-Island

Hosted and attended the Birmingham leg of the Annual Review of Employment Law in GB with Legal-Island (with Squire Sanders Hammonds, Baker Tilly, Penna and Aid Training)

5th October 2011 - Creating a Supportive Environment for Innovation to Flourish

Attended an Intertrade Ireland event on Innovation at Queen's Whitla Hall, Belfast

22nd,23rd, 27th, 28th September - FETAC Train the Trainer Course

Attended FETAC Train the Trainer Course in Dublin

7th September 2011 - EBA Sales Training

Attended an EBA Sales Training Course in London, presented by Peter Thomson

3rd August 2011 BITC Time to Read Training

Attended Training Session at BITC on their Time to Read Course - signed up to start in November 2011

Training Week 4th - 8th July 2011

Monday 4th July

• Mystery Shopper Update (Donna Kirkpatrick)


• Selling Training (Allison Sutherland)


• Legal-Island's USPs (Ainsley Hirst)


• Networking Update (Barry Phillips)

Tuesday 5th July

• Sales and Marketing Course, including competitor analysis (Penny Thornberry)


• YouTube clips (Jayne Finlay)

Wednesday 6th July

• Ulster Cancer Foundation (Naomi Thompson and Anne Devlin)


• Managing Stress in the Workplace (Stephen Wray, Carecall)


• Irish News Review

Thursday 7th July

• Strategy Review


• Peer review recommendations


• Staff ideas - 3 new things/ tips

Friday 8th July

• 20/20 presentation (Ainsley Hirst and James Dyer)


• Annual Review programme update: NI, ROI, GB (Barry Phillips, Scott Alexander)


• Abacus vs Legal-Island Challenge

Enterprising Women's Network (Armagh & Down) 3 March 2011

EWN event to celebrate International Women's Day with Ruth Badger (The Apprentice)

Management and Leadership Conference 23 Feb 2011

David Meade, The Mind of a Manager

Stephen Magorrian, The Challenges of Growth

Rhona Quinn, Building a Better Business

Nigel Kershaw, Business that Transforms

Sir Christopher Bland, Leadership in Business

B4B Speed Networking 25.01.11