Training Week 4th - 8th July 2011

Monday 4th July

• Mystery Shopper Update (Donna Kirkpatrick)


• Selling Training (Allison Sutherland)


• Legal-Island's USPs (Ainsley Hirst)


• Networking Update (Barry Phillips)

Tuesday 5th July

• Sales and Marketing Course, including competitor analysis (Penny Thornberry)


• YouTube clips (Jayne Finlay)

Wednesday 6th July

• Ulster Cancer Foundation (Naomi Thompson and Anne Devlin)


• Managing Stress in the Workplace (Stephen Wray, Carecall)


• Irish News Review

Thursday 7th July

• Strategy Review


• Peer review recommendations


• Staff ideas - 3 new things/ tips

Friday 8th July

• 20/20 presentation (Ainsley Hirst and James Dyer)


• Annual Review programme update: NI, ROI, GB (Barry Phillips, Scott Alexander)


• Abacus vs Legal-Island Challenge